Frequently Asked Questions

Please reach us at info@foodtosavor.com if you cannot find an answer to your question.

What services does Savor offer?

We provide personalized in-home chef services including menu planning, grocery shopping, food preparation. Our service is tailored to your unique tastes and dietary requirements. Learn more on our services page.

How do I book a service?

Booking is simple! You can schedule your service through our website by selecting your locations booking page, call us at (970) 657-1858, or email us at info@foodtosavor.com.

What areas do you serve?

We deploy our services to one neighborhood at a time. To confirm availability in your location, visit the locations page.

Can we request service in our neighborhood?

Yes. We take request to launch in new neighborhoods, please contact us with your request and we will do our best to accommodate as soon as we can.

What is your cancellation policy?

We kindly ask that you notify us as soon as possible if you need to cancel or reschedule. For full details regarding notice periods and potential fees, please refer to our Cancellation and Refund Policy.

What do I need to do to prepare my kitchen for your service?

Please ensure that your kitchen is clean, accessible, and free from obstructions. Clear countertops, provide adequate space for food storage, and secure any pets to ensure a smooth service.

How do you ensure food safety and cleanliness?

Food safety is our top priority. Our chefs follow strict hygiene protocols and will leave your kitchen spotless after every service—washing dishes, wiping countertops, and broom sweeping the area.

Is there a contract or service agreement that I need to sign?

Yes, a Service Agreement is provided upon booking. This document outlines the terms, conditions, and expectations for the service and helps ensure a seamless experience.

What payment methods do you accept?

We offer several payment options. Specific payment terms and accepted methods are detailed in your Service Agreement.

Can I request specific menu options or ingredients?

Definitely! Please share your ideas or special requests when booking your service.

What should I do if there’s an issue with the service?

Our goal is to ensure you have a delightful experience. If any issues arise, please contact us immediately so we can resolve them promptly.

How far in advance should I book your services?

We recommend booking as early as possible to secure your preferred date and time, especially during peak periods.

What if I need to update my booking details?

If you need to modify any booking details, please contact us at your earliest convenience. We’ll do our best to accommodate your changes.

Frequently Asked Questions

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